Shipping policy

📦 Pookie Certified Shipping Policy

At Pookie Certified, every product is made-to-order and fulfilled through our production partner to ensure the highest quality. Shipping rates are based on the type of item ordered and reflect current fulfillment and carrier costs.

🚚 Shipping Rates

We use simple flat-rate shipping based on item type:

LIGHT ITEMS — $4.95

  • Stickers

  • Bubble-free stickers

  • Socks

  • Dad hats

  • Beanies

STANDARD ITEMS — $9.95

  • Unisex classic tees

  • Premium heavyweight tees

  • Oversized tees

  • Men’s fleece shorts

  • Most lightweight apparel

HEAVY ITEMS — $14.95

  • Hoodies

  • Sweatshirts

  • Urban sweatpants

  • Towels

  • High-top canvas shoes

  • Any bulky or heavier items

If your cart contains multiple item types, Shopify automatically applies the highest applicable shipping tier.

📦 Production & Processing Times

  • Production: 2–7 business days

  • Shipping: 3–7 business days (U.S.)
    Times may vary during holidays or high-volume periods.

Every product is made to order, so orders begin production once they are placed.

🌎 Shipping Locations

We currently ship to U.S. addresses, including Hawaii and Alaska.

📬 Tracking

Tracking information is emailed to you automatically once your order ships.

❗ Address Issues & Returned Packages

Please double-check your shipping address at checkout.
Orders returned due to an incorrect address require a reshipping fee.

📦 Lost or Damaged Items

If an order arrives damaged or is lost in transit, contact us within 7 days of delivery with a photo, and we’ll take care of you.